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Ramada Denver Midtown



Reiskin et al v. University of Nevada, Las Vegas Foundation, et al. , 14-cv-03476-KLM


CCDC and two of its members who use wheelchairs filed a lawsuit today in the United States District Court of Colorado, alleging that the Ramada Denver Midtown hotel discriminates against customers who use wheelchairs. Despite changes in the United States Department of Justice regulations in 2010 (scroll down to section regarding “Reservations made at places of lodging”), the management of this hotel refused to reserve and make available a room for Melissa Marshall, who uses a wheelchair. Ms. Marshall was told by the hotel staff that the tenant in the wheelchair accessible room she had reserved decided to stay an extra night, even though she reserved the room, and CCDC staff confirmed the reservation on several occasions. Ms. Marshall needed to go in search of another hotel to use for the night. The lawsuit also alleges other violations of the ADA, including not providing signs to let customers who use wheelchairs and scooters know there is no access from the lobby doors to the front registration desk (causing the plaintiffs who use a wheelchair and a scooter to have to go all the way around the building to find a door to get in to get to the front registration desk), the designated accessible parking does not comply with the ADA and the hotel has an inaccessible shuttle in claims provide “equivalent service,” although the service it claims to provide requires contacting taxi services that are either not wheelchair accessible or do not provide wheelchair accessible service within a meaningful amount of time. The PDF media release can be found posted in the links below, and an accessible version can be found at Accessible Ramada Inn Media Release.


CCDC and two Plaintiffs, Julie Reiskin, who use a motorized wheelchair and Melissa Marshall, who uses a motorized scooter, filed a lawsuit on December 26, 2014. The complaint as filed in the United States District Court for the District Court of Colorado can be found below.

This case has been resolved.

Available Document

Media Coverage

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