Effective Communication Training and Consulting

What is Effective Communication?

Effective communication (EC) is the legal requirement to ensure that people with different types of disabilities, can access information. EC varies with the method of communication used by an individual with a disability and can involve auxiliary aids and/or services. The nature, length and complexity of the communication involved and the context in which the communication is taking place, will determine what auxiliary aids and services are required. In order to be effective, communication must be provided in accessible formats, in a timely manner and in a respectable way as to protect the privacy of the individual.

Why do I need to provide Effective Communication?

The Americans with Disabilities Act (ADA) has strengthened existing regulations (subtitle A of title II (42 U.S. C. 12131)), regarding Effective Communication as of March 15, 2011. It is the legal obligation of any public entity providing services, programs and activities, to provide effective communication for individuals with disabilities. This includes private companies who are in contract with public entities to serve clients. It is also sound business practice, improves quality of care, can prevent client complaints and possible legal action.

Training and Consulting for Effective Communication is provided by Julie Reiskin, CCDC Executive Director and/or Jane Mountain, M.D.

$350 for two hours

$200 for one hour introduction

For more information, please download our PDF flyer or contact us at 303.839.1775.