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Over-the-Road Bus Companies

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Citation

Colorado Cross-Disability Coalition, et. al. v. Greyhound Bus Lines, et. al. , D.C. Colo., Civil Action No. 07-cv-0598-CMA-MEH

Issues

The bus companies discriminate against passengers with disabilities in the following ways:

  • failing to acquire accessible vehicles;
  • failing to reserve buses with wheelchair lifts when asked forty-eight or more hours in advance;
  • failing to allow passengers who use wheelchairs off the bus at stops;
  • failing to schedule all legs of a trip with one phone call;
  • failing to maintain wheelchair lifts in working order;
  • failing to remain courteous and respectful to passengers with disabilities;
  • failing to maintain the capacity to receive communications at all times concerning interline service for passengers with disabilities; and
  • failing to provide alternative transportation as required by the ADA regulations.

Status

The Complaint was filed on March 27, 2007. Plaintiffs have resolved all claims with Burlington Trailways, Busco, Inc. d/b/a Arrow Stage Lines, Black Hills Stage Lines, and Greyhound Lines, Inc. Powder River Transportation Services is no longer in operation.  TNM&O now operates as Greyhound Lines, Inc.  In terms of the settlement agreements reached or information about these settlements, contact Kevin Williams, Legal Program Director, at 303.839.1775 or kwilliams@ccdconline.org.

Available Document

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Media Coverage


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